A South African passport is an important document that every citizen of a country should have. It is a travel document that allows you to enter different countries and to be identified there. So added to the fact that you need it to travel, you can also use it to identify yourself. As we have established, a passport is a must-have. Every passport contains the following information:
- The name of the country issuing the passport.
- The type of passport it is.
- The authority issuing the passport.
- A picture of the person who has the passport.
- The passport’s unique number.
- The name, gender and nationality of the holder.
- The date and place of birth.
- The date of issue and expiration.
Passport applications require an eligible South African citizen, the prescribed documents and an in-person biometric step. An expired passport is replaced through a new application; current processing times should be checked with Home Affairs.
Whatever the case, we will be showing you how to conduct the application process online. To ensure your process goes without hitches and interruptions, ensure that you have internet banking services to make the necessary payments. So, here’s how to apply:
How to apply for your passport
Applying for a passport online is relatively easy, and almost anyone can do it. The department of home affairs has made the process such that you can apply for your passport online at your convenience. Whether you are a first-time applicant or looking to apply for a new passport after the previous one expired, you need some documents. They include:
- A DHA-73 form
- Identification documents
- 2 passport photographs
- The passport fees
- You are required to present your old passport if you have one.
- Children will need their parents or guardians present during the process.
A step-by-step guide to applying for South African Passport.
Step 1: Get registered.
You are required to be registered on the Department of Home Affairs database.
- To do that, launch their website on your device and click on register.
- Then fill in the required information to create your online profile
- You will be required to answer a few questions. This is for security purposes. Answer the questions and move on to create a password for your account.
- An OTP will be sent to your cell phone, key it in where it is required. ( an OTP is a One-Time-Pin).
- The last step of registering is uploading a digital copy of your ID.
Step 2: Pay the fee
This is where internet banking comes in. You’ll need to make a payment of R600. If you are not well acquainted with e-banking, you don’t need to worry, it is easy, and you can always contact your bank for assistance.
- Simply key in your bank details on the DHA portal.
- Then log in to your online bank account so that you can make the payment.
- When you are logged in, select ‘payments’ then ‘my bills’ so that you can start the payment process.
- Make the DHA a beneficiary to the payment and a pop-up notification will be displayed under ‘my bills’.
- You will then be required to specify the amount (R600), key in your reference number and then authorise the payment.
Step 3: Input biometric data
There are two ways you can do this:
- Go to a DHA branch office
After making your payment, you now need to continue the application process on-site. Go to any DHA branch near you and give your signature and thumbprints. You will also need to take photographs, so no heavy makeup, no shades or head covers that are not for medical or religious reasons. Check the selected office’s current appointment or walk-in arrangements before travelling with your ID. If you don’t want to do this, then you can use option 2.
- Go to a DHA equipped bank
Again, after making payments, you can go on to get your biometric data recorded. If you are in Cape Town, Johannesburg and Pretoria, you can do this by making an appointment at any of their local branches.
To make the appointment, you will be given time slot options, and you can go ahead to choose which one is most convenient for you. They will send you an email or an SMS to confirm your appointment. Take that, along with your ID, when you go for your appointment. They will take photographs, signatures and thumbprints.
Step 3: wait for the DHA response.
After you must have completed this process, sit back and relax while you wait for the DHA to process your documents and issue your passport. How will you know when it is ready? They will tell you! You will receive an email or an SMS to tell if your passport is ready for pick-up.
South African Passport fees and Payment
As we mentioned above, the South African passport fee is R600, and you pay this amount as a lump sum through your preferred bank. This is the cost of a standard passport. The price may differ for an emergency travel certificate or a child’s passport.
A standard 32-page passport application made within South Africa costs R600. Replacing a lost, stolen or damaged passport may cost double the normal tariff, unless Home Affairs determines the loss was not due to negligence. Confirm the applicable replacement fee before paying.
When to apply for your passport
Home Affairs’ 2026/27 service targets are 13 working days for adult passports and 18 working days for minors for applications within South Africa. These are targets, not guarantees. Apply well before travel and check the destination’s passport-validity and visa rules.
List of bank branches where you can make a passport application
The table below lists branches previously associated with Home Affairs services. It is not a current guarantee of passport service or appointment availability; confirm the branch and service in the official booking system before travelling.
| Branch | location | Physical Address |
| Absa Tower North | Johannesburg | Commissioner Street, Johannesburg |
| ABSA Centurion Lifestyle | Centurion | Centurion Lifestyle, C/O Old Johannesburg Road and Lenchen Ave 180 |
| Standard Bank Centurion | Centurion | Standard Bank Building, 1263 Embankment Rd |
| FNB Centurion Lifestyle | Centurion | Road and Lenchen Ave |
| Absa Gandhi Square | Johannesburg | Gandhi Square, Johannesburg |
| Standard Bank Killarney Rosebank | Johannesburg | Killarney Mall, C/O Riveria Road and Killarney Ave Shop 599LL |
| FNB President Street West | Johannesburg | 47 Pixeley Ka Isaka Seme Street, Johannesburg |
| FNB Merchant Place, Rivonia | Johannesburg | 4 Merchant Place, Cnr Rivonia |
| Nedbank Arcadia | Pretoria | Nedbank Plaza, 175 Steve Road. Arcadia, Pretoria |
| Standard Bank Canal Walk | Cape Town | Canal Work Shopping Centre, Century City Dr Shop D6, Deck |
| Nedbank Lakeside Mall | Benoni | Level, Lakeside Mall, Tom Jones Street, Benoni |
| FNB Lynwood (The Grove Pretoria Mall) | Pretoria | The Grove Mall, Lynwood Rd, Pretoria |
| Nedbank Sandown | Johannesburg | 135 Rivonia Road (Rivonia And Maude Street) |
Only use a participating branch where your passport appointment has been confirmed; availability depends on the branch, service and booking system.
Complete the online application and in-person steps, then wait for confirmation that the passport is ready. Avoid relying on an assumed six-month wait or guaranteed completion date. Check the eHomeAffairs website for your application and booking options.
Contact information:
Postal: Private Bag X114, Pretoria, 0001 Physical Address: Hallmark Building, 230 Johannes Ramokhoase Street, Pretoria Tel: 012 406 2500 / 0800 60 11 90 Fax: 086 512 7864 Web: www.dha.gov.za
